Any of the following programs can be customized to fit the needs of your organization. The programs can be facilitated in either a full-day or two half-day formats.
 

Powerful Presentations

Program Overview

One of the top requirements for professional advancement today is the ability to deliver a presentation in which one connects with the audience, communicates clearly, and demonstrates the ability to speak with confidence and power.

The full-day “Powerful Presentations” workshop is designed for managers of all levels interested in acquiring or improving their presentation skills and receiving feedback on their performance. The workshop will assist managers in improving their oral presentation skills, empowering them to speak more effectively when running staff meetings or presenting to internal or external clients.

The participants will leave the workshop with a specific action  plan and videotape of their individual presentation, along with  an evaluation that will significantly improve their presentation skills and increase their value to their respective organizations.

Results of the program:

• Master speech apprehension
• Learn the secrets of highly successful speakers
• Speak before any group with passion, power, and confidence
• Become an expert in planning, preparing, and delivering a speech
• Use the voice effectively as an instrument of influence
• Achieve the desired results by engaging your audience's attention
• Avoid the use of crutch words, such as "um" and "er"

This workshop is limited to twelve participants.  The workshop fee includes videotaping, training manual and workbook on overcoming the fear of public speaking.

To schedule this training for your employees, click here

This workshop is designed for those who have already attended "Powerful Presentations", or have prior experience delivering presentations and are ready to advance to the next level.  The participants will deliver a prepared 10-12 minute presentation and run a Q & A session.  They are videotaped, then provided with constructive feedback by the program facilitator. The participants will leave with a specific action plan that will significantly improve their presentation skills.

Results of the program:

• Deliver a polished professional presentation
• Become an expert in handling Q & A sessions
• Learn how to use audio-visual aids for maximum impact
• Understand how to incorporate storytelling into a presentation
• Master persuasive speaking techniques
• Build greater rapport with audience members and clients

This workshop is limited to eight participants. The workshop fee includes videotaping and training manual.

To schedule this training for your employees, click here

During this  program, the participants will learn the critical skills and techniques necessary to avoid conflict and positively influence communication outcomes with others.  They will be involved in multiple exercises and practice opportunities to reinforce the learning objectives.  Participants will leave with a specific action plan that will significantly improve their work performance and communication skills.

Learning Objectives:

• Develop rapport with others by identifying and eliminating barriers to effective communication
• Understand the ways that verbal and non-verbal behaviors may influence others’ perceptions of you
• Create an awareness of the sources of conflict within an organization
• Determine the most productive strategies and approaches for resolving conflict
• Apply the acquired skills to enhance the quality of customer service
• Implement guidelines for communication and provide exceptional customer service to diverse internal and external audiences

To schedule this training for your employees, click here

Speaking in Plain English
Communication Skills for Information Technology Systems Professionals

This program is designed to assist the Information Technology professionals improve their oral communication skills with their customers.  During this full-day workshop, the participants will be involved in multiple exercises, practice opportunities and videotaping that will serve to reinforce the learning objectives. Participants will create their own Action Plan to assist them in implementing new positive communication practices, which will result in improved relationships with both customers and colleagues.

Participants will leave with a videotape of their role-playing exercises, which will serve to reinforce the appropriate actions and behaviors that were demonstrated during the workshop.

 Learning Objectives:

• Understand the value of clear, concise communication
• Apply active listening skills to gain a better understanding of customer needs
• Recognize and respect the variety of work styles and its impact on the communication process
• Learn how to utilize non-verbal communication and tone of voice effectively
• Develop a greater rapport with customers

To schedule this training for your employees, click here