THE SET PRINCIPLE

"Don't let emotions drive your behavior"

THE SET PRINCIPLE® is an emotional intelligence/mental wellness program that offers a simple, easy-to-apply tool for managing emotions more effectively when faced with challenging situations and people 24/7.

PROGRAM BENEFITS:

  • Reduce stress levels

  • Quickly regain focus and productivity after dealing with a challenging situation

  • Deal calmly with demanding customers, deadlines and delays

  • Make better decisions, based upon logic, not emotion, at work, home, and behind the wheel

  • Gain a greater sense of control over your life

  • Manage nerves before sales calls or presentations

ABOUT MARSHA FREEDMAN, M.S.

Marsha is the creator of
THE SET PRINCIPLE®

Marsha has been a professional speaker, executive coach, and workshop facilitator for over 25 years and is a former educator.

She is on a mission to make the world a more positive, peaceful, and productive place by teaching people how to keep emotions from sabotaging their logical thinking.

”You’re the boss of your emotions. Don’t let them push you around.”

THE SET PRINCIPLE®
can be delivered as a keynote, workshop (live or virtual), or Train-the Trainer for corporate audiences.

PROGRAM IDEAL FOR:

  • Customer service departments

  • Sales teams

  • Complaint departments

  • Health and wellness programs

  • Driver safety

  • High-stress environments

Customized programs are also available for schools and colleges.

TESTIMONIALS

  • I'm now able to separate the emotion out of interactions and stay in control, resulting in more positive outcomes.

    DH, project manager, major utility

  • The SET Principle® is a very valuable program to help employees manage emotions. It's simple and easy to apply. I highly recommend it to other companies!

    BH, account executive, Risk Management Agency

  • My MO used to be to scream and yell when dealing with conflict. Now I use The SET Principle and stay calm thanks to this program.

    DOT department head

City of Tamarac customer service agents improved ability to manage emotions by almost 20% in 2 weeks!